We collect the data you provide directly when you contact our service, such as name, email address, phone number, and details related to your travel request. This data is necessary to manage your booking experience.

Furthermore, we automatically collect some technical data through cookies and similar technologies when you visit our site, such as IP address, browser type, and pages visited.

Types of Data Collected

• Identifying data (name, surname, email, phone).
• Booking-related data (destination, dates, preferences).
• Technical browsing data (IP, cookies, metadata).

We use your personal data exclusively for the following purposes:

• To provide and manage the requested booking services.
• To respond to your questions and provide assistance.
• To improve the functionality and security of our website.
• To send service communications related to your booking (e.g., confirmations, updates).
• To comply with legal and regulatory obligations.

We do not use your data for promotional marketing without your explicit consent.

We use necessary technical cookies for the website's operation, such as those for managing the login session. We may also use analytical cookies, respecting the preferences you express through the consent banner.

Cookie Management

You can manage your cookie preferences through your browser settings. Disabling technical cookies may impair some website functionalities.

Your data may be shared with trusted service providers who assist us in operations (e.g., hosting, payments, email services). These parties act as data processors and are bound by contracts ensuring the same level of data protection.

Furthermore, we may disclose your data if required by law or to protect our legal rights.

In accordance with data protection regulations (e.g., GDPR), you have the following rights regarding your personal data:

• Right of access: To obtain confirmation of processing and a copy of the data.
• Right to rectification: To correct inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): To request the deletion of your data.
• Right to restriction: To restrict processing under certain circumstances.
• Right to data portability: To receive the data in a structured format and transfer it.
• Right to object: To object to processing for legitimate reasons.
• Right to withdraw consent: At any time, for processing based on consent.

To exercise these rights, please contact us using the details provided below.

For any questions, requests, or to exercise your rights regarding this privacy policy and the processing of your data, you can contact us:

Email: info@bookinghajj.com

Phone: +91 21 75073226

Postal Address: Piazza Osea 36 Piano 8

We are committed to responding to your requests as soon as possible and within the legal timeframes.

This privacy policy was updated on May 15, 2024. We reserve the right to modify this policy to reflect changes in our practices or for legal compliance. Changes will be effective as soon as they are published on this page. We invite you to periodically review this section.

For more information on our general practices, please also see our Terms and Conditions.